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Disclaimer & Privacy Policy

These terms apply to the use of the LeanFlow webshop, accessible via https://leanflow.be. By using this webshop, you agree to this disclaimer.

1. Controller Responsible for Data Processing

The personal data collected through this webshop is processed by:

LeanFlow bvba
Company registration number: BE 0689.732.455
Address: Stratem 48, 9880 Aalter
Phone: +32 475 355 105
Email: info@leanflow.be

2. What data do we collect?

We collect personal data when you:

  • create an account

  • place an order

  • fill in a form

  • contact us

The data may include:

  • First and last name
  • Email address
  • Telephone number
  • Company name
  • VAT number
  • Address details
  • IP address
  • Browser data
  • Usage data (via cookies and analytics)

3. Purposes of data processing

We process your data for the following purposes:

  • Processing and tracking orders
  • Responding to questions or requests
  • Sending emails, service messages or newsletters (only with consent)
  • Improving our online shop and customer service
  • Complying with legal obligations

4. How long do we retain your data?

Your data will be retained for as long as necessary for the purposes for which it was collected, or for as long as required by law.

5. Protection of your data

LeanFlow takes appropriate technical and organisational measures to protect your data against loss, misuse or unauthorised access.

Your data will not be passed on or sold to third parties, unless:

  • this is required by law
  • this is necessary for the performance of our services (such as payment processors or delivery services), with due regard for confidentiality

6. Your rights (GDPR/AVG)

You are entitled to:

  • Access to your data
  • Correction of incorrect data
  • Deletion of your data (‘right to be forgotten’)
  • Restriction or objection to processing
  • Overdraagbaarheid van gegevens

You can contact us for this at info@leanflow.be.

7. Cookies

Our online shop uses cookies to enhance the user experience. Cookies are small text files that are stored on your device.

Functional cookies ensure that the site works properly. Analytical cookies (such as Google Analytics) help us to improve the website.

You can adjust your cookie settings in your browser. Please note that some features of the site may not function properly if you disable cookies.

8. Google Analytics

This site uses Google Analytics, a service provided by Google Inc., to analyse website usage. The data collected is processed in accordance with Google’s terms and conditions.

9. Intellectuele eigendom

All content (text, images, logos, etc.) on this webshop is the property of LeanFlow or its licensors. Use or reproduction without written permission is prohibited.

10. Links to other websites

Our webshop may contain links to external websites. LeanFlow is not responsible for the content or privacy practices of these sites.

11. Liability

The information on this webshop has been compiled with care, but LeanFlow cannot guarantee its completeness, accuracy or timeliness. Use of the webshop is at your own risk. LeanFlow is not liable for any damage resulting from the use of this site.

Contact

Do you have any questions or comments about this policy?

Contact details:
Email: info@leanflow.be

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